Find answers to the most frequently asked questions.

Can I wax my wood floor?

It is strongly recommended that you NOT wax your 7th Heaven Floor product. Waxing may damage the finish and leave a greasy film on the surface, making upkeep much more difficult. Also, never use sheet vinyl or tile floor-care products on wood floors. Self-polishing acrylic waxes can cause wood to become slippery and quickly dull the appearance. The only remedy in this situation is to sand and re-finish the floor.

Can I install an 7th Heaven Floor product in my home, even though I have pets?

Yes, your pets and hardwood floor can coexist peacefully. However, make sure you trim and file your pet’s claws regularly. Choosing a satin finish can also help hide small scratches your pets may leave.

How often should I clean my wood floor?

Clean your floor as often as necessary. Abrasives such as sand, glass and others can harm your floor. Vacuum or sweep regularly to eliminate abrasives that could damage your floor’s finish.

What cleaning products are recommended for my wood floor?

We recommend using a Bona Mop® by BonaKemi USA, Inc.*, which works best on hardwood flooring. If you prefer an easier, more automated solution, we also recommend the Roomba machine (560 series and above) by iRobot*, which can be purchased at www.irobot.com. You can schedule vacuum times and can leave it to clean the house for you even when you’re not home. It will even clean those hard-to-reach places, such as under your bed and furniture.

You can’t imagine how effective it is at cleaning your wood floors. After vacuuming, you can use the Bona® (also known as BonaKemi®)* cleaning solution available at www.mybonahome.com/products.html to effectively clean and polish wood floors. Simply follow the cleaning instructions to restore your hardwood floor’s luster. Bona is widely regarded as the best cleaning solution available.